Drop off was slow even though I had an appointment. They didn't update my oil change sticker. The price of the service was expensive.
LAcarGUY customer reviews
Carfax · 2892 written reviews · Updated 2026-11-13T14:01:35.993Z
great service. good communication and very friendly and helpful
Always a good experience.
Great experience. Ben is always helpful.
Quick, on time, courteous service
Keoni was very accommodating and kind.
Everything was great except the email communication I received was confusing.
Susan got me in and out of there pretty quick as well taken care of satisfied with her work.
Joanna was the best! Thorough and very helpful.
I brought my vehicle in to Porsche South Bay and met with my favorite service advisor Paul, who took care of me right away. I was able to get my vehicle back in just a couple of hours and it was brought back shiny and running like new again big shut out to everyone there For their service. It's always amazing.
All work completed, no issues. Good service.
Helpful and efficient advisor
Great service and staffblaslNBSHSHSB
Even though we had to wait about 2 hours they were very efficient. I also received a video from the mechanic as he was inspecting the undercarriage and engine of the vehicle.
It was a good experience, service advisor was prompt and to the point.
Smooth & quick service. service advisor was friendly and helpful. Waiting room didn't offer any regular coffee. Never been to services where no coffee. Disappointed.
This was the third drop-off in a month, from Jan 9th. I made an appointment and dropped off my car. I was told that it would not get looked at even with an appointment. I expected it to be looked the next day, but I heard nothing from the advisor because he was off. The following Mon, I called for an update, and was told Wed, because of a part shipment. Wed came and went. I called on Thu for an update, and told my advisor was off - Brian or Carlos was to call me back but failed. No one helped.
The staff are great but what I needed fixed was not taken care of.
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Everyone was kind and kept me informed. I was comfortable in the waiting area.
I liked that they fixed the disabled eyesight app. They had to download some software. I didn't have them wash my car because on a previous visit the car was bent my front license plate. The service took 3 hours. Too long! When I got my car back it had a bad smell inside. The girl that checked me in could smell it too. She went to get her boss/manager who claimed she couldn't smell anything. They both thought the smell was the lingering smell from the technician. They offered to spray the inside of my car. I declined. I didn't like the attitude of the boss/manager. The check in girl was very pleasant.
As always, Vante was amazing. My go to car guy for nearly a decade!
Service, cleanliness and loyalty!
I like the costumer Service. I Didn't like the 4+hrs waiting for my car
It was like all the other visits. Very nice, informative, all bases were covered. Great staff.
I do not like responding to these questions However, I was pleasantly pleased with the service provided!
I didn't like that I had to ask if my car was ready
The service was great from start to finish, my sales Rep was amazing, she kept me in the loop everyday and also answered any question I had, Her Name was Taidy I think, she was amazing! I will always ask for her when I schedule a service
In Time servicing. Well Trained staff.
Said I needed new starter for $1300 when the problem was needed new battery.
I had an amazing experience and the service was good.
Everything was handled smoothly, and without issue.
The service rep was very clear on the services to be performed. My car was ready in 40 minutes
Service was easy to schedule. Work was done quickly. Friendly staff. Clean and accessible facilities.
Great experience kind nice and knowledgeable people! Love my car!
I have a good day at the service office
Very satisfied with rental loan and service!
I had a 7:45 am appointment for what was supposedly a brief recall procedure but I didn't get my car back until mid-afternoon. That was frustrating. I felt that because they were not making any money from this job, they put me at the back of the queue. I did appreciate that they paid for my round trip uber. And the service person was very friendly.
Easy to set appointment, professional and friendly service rep, comfortable lounge for waiting, great communication, fair pricing
Fast and complete while you wait service.
Joey is the best service coordinator and service manager ever. The service performed was also very good.
Customers service. Free coffee, cellphones charging stations and televisions
My car is still experiencing 3 of the same issues I went in for
Great service under warranty.
Awesome service!!!! Customer service par excellance!!!
Everyone was so helpful and they did a fantastic job on my car! I've brought various cars here over the years and never had a bad experience.
every step of service from dropping off to pick up was semless
Colleen was superb. Waiting area was clean and accommodating. Coffee machine great
Efficient and very friendly.
Susan is amazing! She's very helpful and informative.
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