Terrible!! I had text and called the salesmen multiple times with no response or delayed response. Then I explained we were coming from 2 hours away and asked if there were any accidents or scratches. He said no it was in great condition. I then confirmed the address and he said it was correct. when we arrived, the driver side door and passenger door had multiple dents and scratches that are ran along both doors. The bumper on the right side had significant damage and the fender on the right back tire had significant damage. In addition, he confirmed the wrong address and we showed up and all the doors were locked and no one was there. So unbelievably rude and inconsiderate of someone's time. not to mention my mom is 85 years old and we had to drive in an i air conditioned car to get there.
LAcarGUY customer reviews
Kia Santa Monica · 5 written reviews · Updated 2026-11-13T14:01:35.993Z
The sales staff were open and honest with the prices and the sales process.they gave us a fair trade in offer.
I thought I got a good deal until sales manager sold the car to another customer even my appointment came first. In the other hand, my salesman is good and patience.
great customer service
Great job! Respect!
Filter by dealership or source
All dealerships (3496) Genesis Santa Monica (68) Honda Santa Monica (463) Pacific Volkswagen (619) Hyundai Santa Monica (391) Kia Santa Monica (5) Porsche South Bay (93) Lexus Santa Monica (40) Toyota of Hollywood (11) Toyota Santa Monica (394) Audi Pacific (11) Subaru Pacific (1000) Subaru Santa Monica (401) Car Gurus (118) Carfax (2892) Dealer Rater (11) Google Places (475)
API default date coverage; no explicit date range requested. Coverage is limited to reviews supplied for the configured locations.