LAcarGUY customer reviews

1. ★★★★★

   Very happy with my new Subaru and especially Kevin, who

   Very happy with my new Subaru and especially Kevin, who help me a lot to choose the car for me and his support.

2. ★★★★☆

   First class, professional sales people

   Low key, didn’t oversell and push. Quick and fair. Great salesman and sales manager. Weak finance guy. Great prep of the car. Quick and detailed very nicely. No explanation of how anything worked- because you are an Audi shop, not a Porsche shop. I had a very positive experience and would recommend Gino to anyone.

3. ★★★★★

   Great Service

   It is always the same experience when I take my Outback in for service:1. John Jacinto meets me with a smile.2. He knows what I want and what service is needed.3. The dealership has a very comfortable waiting area that is always clean and pleasant.

4. ★★★★★

   our sales rep was awesome

   Kamiran Beck was very personable, professional and never pushy. He made the transaction super easy and knew about the product line. I would definitely recommend him and we had previously never considered this brand but are super happy with our purchase and the process at the dealership

5. ★★★★★

   Best car buying experience I’ve ever had.

   I Purchased a 2018 Subaru outback. Jason Kim approached me upon my arrival at the dealership and guided me through the process of purchasing an automobile. Jason is a high energy no-pressure salesman. Jason and the entire staff was very helpful in every aspect of my purchase. I never felt pressured or pursued During the experience. I want to thank Jason Kim and the entire staff at Subaru for making my buying experience a delightful adventure.

6. ★★★★★

   Flawless services

   They did all the services on the promised time frame. Thanks to Erick Rodas. ( Hope I spell his name correctly)The service report is very precise and detailed . Except the rubber carpets never get washed.

7. ★★★★★

   Great experience in a relaxed environment

   Subaru Pacific provided me with an excellent environment and is filled with incredibly helpful and informative employees. I worked with Carlo Lavarello and he provided me with not only a stellar deal but a slew of information about the vehicles and their finance options. He really knows his stuff and goes about the sales process in a very relaxed and respectful way. Not once did I feel pressured into buying, which is a rarity in these situations. Subaru Pacific was very accommodating, it truly stands out from some of the other Subaru dealerships I've dealt with.

8. ★★★★★

   Best Experience ever!!!

   Trai and Chris may my purchase experience simple, easy and stress free. What amazing decision I have ever made to go to Subaru Santa Monica. Highly Recommend these two hardworkers to anyone looking to purchase an new vehicle.

9. ★★★★★

   Great smooth experience

   I couldn't be happier with my experience at Subaru Santa Monic and Vance Walden in specific. Vance made the entire process of getting a new car enjoyable and stress free. He listened to the what I wanted and then found the exact car I was hoping to buy. The car even arrived from the factory 3 weeks early! He stayed in touch throughout the entire process and I couldn't be happier. I would recommend SM Subaru and Vance to all my friends.

10. ★★★★★

    Excellent Service

    I just purchased a Subaru from Santa Monica dealership and the service was excellent.My special thanks to James (GM) and Vance for being professional from start to finish.

11. ★★★★★

    I had a great experience with a service person named Mark...

    I had a great experience with a service person named Mark Lewis.He was courteous over the phone and then very pleasant and knowledgeable when I came in.Took great care of me, very fair, very efficient. I'll be back. I'd say it's about the best service I've had.

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