They work fast! I highly recommend this Subaru.
LAcarGUY customer reviews
Subaru Pacific · 1000 written reviews · Updated 2026-11-13T14:01:35.993Z
Everything was good no issues
I had an amazing experience at Subaru Pacific, starting with Kevin LaGuardia and closing with Paul. Kevin went about and beyond. He was so warm, welcoming and knowledgeable about everything. He's a natural. Everything felt seamless.
Ben was great and kept me informed on the progress of the recall update procedure. It took longer than expected but I guess I was one of the first to have that update done. He had my car washed and was very kind and helpful.
My service advisor was great and the work done was adequate. But they were not busy at all (seriously, it was practically dead) and were not short staffed, yet it took 3 hours to accomplish what should have been one hour, simply because the mechanic staff was in no hurry to do anything. And I wasn't the one who noted the laziness. That was the first time I experienced this problem and I'm assuming it was due to a recall effort, so no profit involved. I'm very disappointed and hope this won't happen again.
Everything went smoothly from start to finish.Ryan especially was friendly, knowledgeable,helpful,and honest.However,for me, getting the proper insurance was very confusing and costly.
Fast and fair service. Miss the rolls and papers whil waiting for car service to finish
Great detailed service. 42,000 mile service check up.
Good service but final costs are always more then what original quotes were.
Jon Stewart is great!! I came back to pacific specifically to work with him because he was so good on my last car
extended warranty work was completed.. only concern is that i have had to bring in car several times over 4 years for extended warranty work on things that went out radio battery three times cvt work and dcm replacement. did not expect that on subaru and other subaru the tpm sensor went out
I liked the service but this is the only place that does not provide a shuttle.
Armando Ponce provided the best service. He is both professional and caring to client needs.
They treat you with respect, they do what they can to accommodate your needs. They are both professional and kind. They aren't pushy. They make you feel like you matter.. I won't go anywhere else, and I've referred many friends.
I've bought two cars from Subaru Pacific and highly recommend. Oliver Diaz is the guy to ask for. He makes the entire car buying experience stress free. Five stars.
Good service nice people excellent service and great customer service thank you very much and have a good day
Great service. Friendly experience.
Subaru Pacific did a great job.
Courtesy people. Answer all my questions and doubts It was an amazing experience
Quick and friendly service. I went in for regular maintenance. Additional services were recommended but there was no pressure to do them same day. I also received a discount for my service which I really appreciate.
Great customer service and friendly staff
Gave me recommendations with cost estimates and completed the work I requested in a timely manner.
Excellent customer service!
Service at Subaru Pacific is always easy and quick.
Excellent work. Ben was so helpful & sent me a video to help me program my garage door opener for my car.
I do not recommend this dealership, my experience was the worst. I recently purchased a vehicle Subaru 2024 and drove for one day, vehicle has been at Subaru since then. Customer service is horrible. I will never purchase a vehicle from this dealership again. I will stay with my Honda, never did I have a problem for the past 30 years.
The service team was great. Fabian worked with me and kept me informed of everything. Appointment setting was easy too.
Brandon was professional & arranged assessment of my vehicle to be completed in a timely manner. I have not received follow up yet to notify me of when my new radio/monitor has come in. Please notify me when it arrives at your facility so I can arrange installation. Thank you! Susan
Service report was informative and helpful.
They did everything on time as scheduled and were polite and helpful throughout the service. Thanks CJ
Had a good experience and representative was great.
Could not make a deal despite me trading in my subaru impreza for another subaru vehicle.
Subaru Pacific is a great dealership. Their service department staff are always very friendly, helpful and efficient.
Had to take my car in there three times to fix an engine issue. Very disappointed with their service team
Reasonable time to complete the minor service, car is washed, waiting room is clean and the service advisor was very friendly and definitely will come back for the next service
Every interaction with Subaru Pacific - from sales to service - has been fantastic. I recommend Subaru Pacific as often as I can.
Everything is fine, the service and the person
I didn't have an appointment but they squeezed me in anyway. Manfred was courteous and professional. Thank you!
Efficient, professional and polite service advisor. We will be back for sure!
Sales supervisor was very efficient and professional
Service was friendly and professional.
The consistently high level of outstanding service to which I am accustomed.
Subaru Pacific has been efficient with service.
Quick and easy and they got things done.
Love location prices very high though for what services done nothing ever thrown in extra just more money from me.
They do a great job. Appreciate the good experience.
Everything was completed but we experienced a lack of communication in notifying us the vehicle was ready for pickup. The inability to contact our service advisor or the dept. manager was particularly frustrating. The work was well performed but their communication system is not user friendly
The service was great and all personnel easy and friendly to talk with... I do not have any negative feedback. All better than 2 years ago. Thank Very much IA
Service people are nice, friendly and helpful. Mechanics do a good job. Everything is clean. Coffee machine is awesome. Always take a long time though, even with an appointment.
Everything. Great staff. Friendly and most importantly competent technicians. Prices are generally fair
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