All went well. Liz was very helpful. Very friendly staff
LAcarGUY customer reviews
Porsche South Bay · 93 written reviews · Updated 2026-11-13T14:01:35.993Z
Although the car was supposed to be ready for my inspection, it was not it was not even on site. Subsequently I found the car had been repainted in the rear and it wasn’t disclose until I requested the CPO report. Communication with the dealership was sketchy.
Diagnosed and corrected electrical problems.
Outstanding service and very supportive service team, especially Jimmy Molina is amazing.
My wife had a light pop up during her visit to LA. Jimmy and his Service Team used to be our local dealer, and they were right on it. It ended up being an easy fix, one hose. She got a loaner in the meantime and barely felt any interruption during her trip. Thanks again Jimmy!
positive experience -- Jimmy Molina communicated well thru the process.
Great service! everything was very smooth
Great customer service and efficiency! Weekend staff was very accommodating
I don't think it's possible to say enough good things about my experience with Porsche South Bay. My Service Advisor Rus Timerhanov had my back every step of the way. I showed up having a really tough morning, without an appointment, and he took me in and did everything he could to resolve my problems. Rus was prompt with communication, set me up with a loaner, and was a true pleasure to work with. It was the smoothest service/repair experience I've ever had and Rus is to thank for that! If you're in need of a place to service your Porsche, look no further than Porsche South Bay!
Walked me through the in & outs of my warranty repair and really made the extra effort to make my Cayenne new again. I've worked with three separate Porsche dealers over the years and my experience with Porsche South Bay has definitely been the most positive one.
Wonderful service, kind advisors
Nice waiting room with a view!
All the work was done as promised and on time! Very good experience
Excellent service, including complimentary rides from and to dealership, and reasonable prices.
IT WAS A GREAT EXPERIENCE. THEY TOOK THE TIME TO EXPLAIN THE PROBLEM, WITH THE CAR AND WHAT THEY RECCOMEND NEED TO BE DONE.
New tires! Alignment, Fluid flush
I received a mailing from Porsche notifying me about a recall notice on my 911. I called the dealer and told them I would like to schedule the needed action concerning the recall. We scheduled an appointment to have the task completed. Once I got to the dealer, the service advisor told me the Dealer has not received the necessary update for the fix (it is software in the car). I also received several error messages indicating that various components in the car were not working properly. Since the car was already at the dealer, I decided to leave it there so they could fix the error message problem. In the meantime, I was told the software fix the dealer was waiting for was to arrive within the next day or 2. One week later (after I had to call repeatedly to find out), I was informed it might be weeks before the software arrived, so I picked up the car. I would never even consider taking the car into a Porsche dealer if it needed something an independent shop can do. Unfortunately, warranty work must go to the dealer.
Amazing top notch porsche service A-Z Perfect
I went in to have my new key fob programmed. I had an appointment for 10:30 AM on Thursday the 12th. When I arrived at 10:23 am my advisor made me aware that the internet was down and I agreed to wait. The internet did not come back up for a few hours but I was compensated for my time. My advisor Liz is wonderful. THANK YOU Liz!!!!!
Got off to a bumpy start bot Alice Kong stepped in and discussions smoothed out. He answered all my questions and explained details. I ended up purchasing the vehicle I wanted and am satisfied with the experience and the people!
The staff is very friendly and courteous. The office and shop is clean and they don't take long to service your vehicle.
The dealer has great service!
They were responsive, and answered all my questions. They have a beautiful dealership and I feel I got a good deal.
I loved everything from start to finish. Everyone was very friendly and professional. I came in for 2 recalls and was very happy with this service and was done in one day.
Great Service- put it simply :)
Always 5 Stars, from the excellence of my service advisor Liz Q. to the superior service from Josh D. Who always returns my vehicles as if new again!
The best service center of every make of car I owned
Jimmy and Yineli always go the extra mile for their clients. Although the parts for my High Voltage Hybrid Battery were on back order - Jimmy kept me posted regularly, gave me a nice Electric loaner and returned my car in tip top condition. I've been servicing my car here for half a decade and the team is easy to work with. A shout out to Martin - the specialty trained technician - and to James at the Valet. Thanks guys!
Service was great. Waiting time was a bit long. Other that all was excellent!
Everything was A+. Thanks all.
Great customer service
Didn't wash car after saying that they would. Claimed I asked for 30K service (car had only 26K miles) when I was told it had to be done since car is 3 year old.
Proactive and helpful end-of-warranty service was completed. Jorge was super friendly and very accommodating to my schedule. This is what a dealership service experience should be like!!
Polite and good service! Kept me in informed on a timely manner.
Had my car for a week - Car was repaired well but communication with the service advisor was a bit lacking. Also, a portion of the warranty work was not approved by Porsche corporate. I'll have to go back later to get it done (next year).
Chris was our sales guy. Always quick to respond and upfront about everything. Excellent customer service.
Fantastic. I dealt with two sales people who were extremely knowledgeable, patient, and helpful.
I loved the experience! The shop was impeccably clean and the car was serviced as promised.
I didn't have direct contact with the dealership but it represented the vehicle well
These guys are so professional. Everyone of them! I was in and out. They took care of me. I will be back!
All good However, I've been waiting since March for a replacement 240 charger for my Hybrid Panamera that is under warranty which is very frustrating.
Jimmy was awesome!!! Great service. Super fast turn around!
Dee Dee is amazing!
Horrible experience. Filled out credit application then they raised the price of the car by 3k. Asked to speak to the sales manager, he hung up on me.
Work was done as promised and faster than expected. Communication was great too. definitely recommend.
My service appointment was extremely friendly and fast. Thank you South Bay Porsche.
Good service. They fixed my oil leak and everything was covered under warranty.
Worked with Jimmy Molina today - things could not have gone smoother. He went above and beyond to help. Quick & clean work by the service team as well. Have only had great experiences at Porsche South Bay with each professional! I have been to a few different Service Centers & this is hands down the best one. Highly recommend.
Very professional and easy to work with. Pleasant experience.
....just did not seem interested in doing business......
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