Great facility and great staff. In and out.
LAcarGUY customer reviews
Subaru Pacific · 1000 written reviews · Updated 2026-11-13T14:01:35.993Z
Polite, good atmosphere and did what I requested.
Great service no problems So far
The service advisor, Jim, was amazing, providing great customized service.
Professional, with great service.
I have been driving Subaru Forester and use the services at Hawthorne location for many years. Very happy with the services at this location.
fast and efficient service. quick drop off and easy pick up.
Ii was kept informed and was comfortable. My service advisor was pleasant and explained things to me.
Great service. Timely completion. Great staff
Efficient and very friendly. Service time reasonable. Wait area very comfortable. Definitely would return as service needs occur.
Colleen is always very helpful and pleasant
Service was prompt and Brandon was very professional and friendly.
It was a smooth process, and my advisor Brandon was very helpful.
A reminder sticker was not affixed to the windshield, I requested one be mailed to me and I have not received it yet.
It was fast, easy, and convenient.
It's not a bad place to be stuck while your car gets serviced.
The customer service was excellent and the mechanics were clean with my vehicle. Good job thank you!
My service provider did a great job handling my service. I especially like that he did not try to push any unneeded services on me. Service took a little longer than expected, but everything was done correctly.
Routine scheduled maintenance. I was in and out in 1 hour.
They are efficient and provide quality service
Excellent service! The service team is thorough and reliable. Thanks !
Had an oil change done. Customer service was great and our overall visit was pleasant.
As scheduled - fast and efficient.
Jim, the service manager, was great. Car was delivered when promised, and the the issue corrected.
Quality service: quick, easy, and informative.
The folks at Subaru Pacific are efficient and courteous.
Great service, very helpful, nice people, great hot chocolate
Excellent service; got in & out quickly
Fast and efficient experience
really helpful!! thank you (:
Jim Clarke is the best!!! He will take care of your service with a smile and in the most efficient way!!
Workers are very nice. Wait time was a little longer than expected.
Great service from this dealership as usual and oil change & tire rotation done in a timely fashion. The service reps are always friendly and knowledgeable and they always keep me informed while I'm waiting.
Jim was incredible! The amplifier on our sound system stopped working, Jim ordered the replacement part, which came earlier than his estimate, and he had it fixed right away. So grateful for the service and for Jim's attention to us!
Very efficient and fast service
They was so good and fast. Including the car wash
Great! Share Your Experience
My service agent was super helpful and I was in an out of there.
Great as per usual. Great part of Subaru ownership.
I think the mechanics who worked on my car did a careless job. I have bought all our cars from Subaru Pacific including two referrals. One was my brother John Mounsey and the other Andrew Powers. I thought after my first complaint, more care would have been provided but they did it again during the second visit to fix the first problem. Unfortunate, but if I'm going to spend this much on normal checkups why pay extra for less. I'll go elsewhere. Daniel
Great and friendly service Made my purchase so easy and had a great experience
Everything carried out great and customer service was impeccable.
Inspection results were explained clearly, cost and time estimates were reasonably accurate.
the service advisor was friendly, helpful, and provided us with a 15% discount for the services performed. It was completed in a timely manner and were updated by text as the work progressed.
Ben and the team were great, I was constantly updated on the status of my vehicle.
Everything handled by the service attendant by the service attendantprofessionally
Service is the best for my car. If I had any problem I would ask the service mechanic for help.
Finally a reasonable price for an oil change. In and out in 90 minutes.
They Always give great service!
Car only had 69k and they wanted to put a new engine in it. Cost 13k. Car well maintained. Never another subaru
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