Service provider Brandon is friendly and a good communicator.
LAcarGUY customer reviews
Subaru Pacific · 1000 written reviews · Updated 2026-11-13T14:01:35.993Z
Excellent facility! Very well run service department with friendly and knowledge staff. With an appointment I'm a able to wait while they service my vehicle, just take a walk to Manhattan Beach Mall or Costco next door. Get your exercise! You won't see a cleaner facility especially their restrooms!! They notify you as they progress with service on your vehicle thru text. I highly recommend this dealer and they definitely earn 5 stars!!!!
Service was completed exactly as promised, right on time.
Sales person didn't seem to help me after seen my credit score
I thought this passenger seat bag recall would get done in one visit. Need to go back and right now I haven't received confirmation that the needed part has come in to complete the job.
I was provided a prompt service with care
Staff were courteous, knowledgeable and completed the work in a timely manner.
Excellent communication! I was receiving timely updates of the status of my car.
ALWAYS EASY BREEZY EXPERIENCE
Very good customer service They treat you with respect Feels like home
I love all the Subaru staff. They have excellent customer service skills.
Quick service I liked. Did not like the rear wobble is still present and no info on %left on brakes
Ben was very helpful and explained everything to me
Great customer service! Service was quick and done around the time it was promised!
Efficient, quick service. Bought racks and they were able to install at the same time. Saved a trip back! Staff is always pleasant and knowledgeable.
Everything went well, thank you.
Fast and friendly service... there is nothing negative about this place!
The communication is great and they are quick and transparent with everything!
I am very happy with my service experience. Staff members were very friendly and efficient. I highly recommend Pacific Subaru (sales and service).
So happy with Subaru Pacific! Scheduled same day appointment for my Subaru Outback 90k mile service. Christian was very informative, kept me updated on additional service needs of my car. Highly recommend Subaru Pacific!
Quick friendly Service. They did a 4 wheel Alignment on my Crosstrek. Keoni was my service advisor, he was knowledge and friendly. Would recommend this dealership to get your car serviced
Very simple, quick, and helpful with the explanations and recommendations to subjects my vehicle required.
Knowledgeable staff and fast service. Highly recommeneded!
Service performed on time. Car ran very well after service.
Staff, gas great, costumer service good and extremely good, Above and beyond,
I ended up buying this car. Good service, had the car ready for me. Thank you.
Did a good job. Car running excellent
I liked the friendly smiles and the great service.
The salesman was a phenomenal young man. Hard working and engaging
Staff is always on top of everything, keeping you informed at all times about the progress of your service. If they have any issues, they'll notify you immediately. Waiting room and restrooms are always clean and well stocked. Everything at this location is extremely friendly.
Friendly and courteous staff. Service on my car was completed in a timely manner.
Timely, friendly, professional, thorough I needed snow tires and they found the perfect snow tires
Great service and quick thank s
Excellent stuff. Very nice to me and my dog.
I did not like that I had to deal with three different service advisors, one upon check in, one during the service, and one who checked me out at the end. There was also a slight breakdown in communication which I feel led to me waiting longer to pick up my vehicle.
very good service and free car wash
The service was prompt and efficient. The service workers were kind and helpful.
My service advisor, Ben B., explained what the 60k service would involve and how long it would take to complete the service. He scheduled my 60k service appointment for me. On the day of the appointment, he reminded me of what would be done that day and how long it would take. He also offered to arrange for my ride home or back to the service center. He was professional, polite, and friendly. My vehicle was ready even sooner than expected. My ride back to the service center was provided promptly after the service was completed. I was very pleased with the experience.
The service was completed in 1&1/2 hours, and even included a car wash. Service Advisor was efficient, polite and professional.
The Service Team at Subaru Pacific are outstanding and always make me feel welcome and comfortable. I know and feel confident my car will be worked on and taken care of by complete professionals. I've heard that the Owner of this Subaru Dealership and the Porsche Dealership next door really cares about Customer satisfaction. You can tell just by looking around the facilities that this is true, and by the way they treat you with kindness and respect. I won't take my Subaru anywhere else!!!
Drop off was slow even though I had an appointment. They didn't update my oil change sticker. The price of the service was expensive.
Always a good experience.
Great experience. Ben is always helpful.
Quick, on time, courteous service
Keoni was very accommodating and kind.
Everything was great except the email communication I received was confusing.
All work completed, no issues. Good service.
Helpful and efficient advisor
Great service and staffblaslNBSHSHSB
Even though we had to wait about 2 hours they were very efficient. I also received a video from the mechanic as he was inspecting the undercarriage and engine of the vehicle.
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