There trying to sell me services which are not necessary
LAcarGUY customer reviews
Subaru Pacific · 1000 written reviews · Updated 2026-11-13T14:01:35.993Z
I liked the personnel; they were friendly and knowledgeable. My car is 5 years old with less than 10,000 miles on it & they were recommending an expensive job on the differentials. I wasn't happy with that & didn't have it done.
Brandon was great. He discussed everything upfront, he showed genuine concern and notified me when my car was ready, no waiting. I will be sure to schedule with him in the future.
Great job! Would recommend Subaru service department!
Brandon at subaru is great! So kind and efficient, made everything easy
As usual, everything was done well. My WRX suddenly developed a clutch problem. I brought it in. Brandon McGregory wrote me up, got me a Lyft ride home, called me the next day to tell me what happened, and called again when the car was ready. With the new clutch, my 12 year old car drives like new.
Overall good service. Although it was fairly easy to schedule the appointment with the phone automation, I would rather speak with an actual person. The service agent was great but it took a while to get checked in as opposed to previous visits. Service agent was able to get me a quick turnaround due to my limited time.
Efficient service and had a birthday coupon to help with cost and always appreciate the good car wash they provide.
Staff were very kind and knowledgeable
They limited the lyrics sevice. But my service guy still accommodated me. Also every time I find a service guy, l that I like and is knowledgeable. They quit.There's no consistency with their staff.
Got me in, got me out in a very acceptable time frame and kept me informed along the way. Very professional and efficient.
Friendly knowledgeable timely service
Professionalism when caring about the customer.
very well done: attentive, prompt, responsive.
Staff was excellent, comfortable waiting area.
Subaru was welcoming with personnel and an multiple wait areas
Car wash No more to write///
Service was great. Especially Emily who was the servicing manager.
Service was fast and efficient. All the issues I raised were addressed unlike the previous appointment.
Things were explained very thurly and it was not a long wait
Recently bought a CPO Forester from this dealer. Everyone was professional and pleasant and my salesman, Isaiah, was very responsive to some follow-up questions I had about my vehicle. Additionally, have been to several Subaru dealerships in the vicinity and this one was the nicest, busiest, and best staffed by far.
I have been driving Subaru Forester and using its services for maintenance for many years.
great service and time efficient
Good service. Everything went smooth and was timely
Thanks Again Ace. My next ride is a Suburu.
Fast and complete, no hassle.
The customer service is great! Got my car feeling brand new!
Service rep was polite, courteous and detailed. Not pushy with upsell.
Very happy with my purchase and service. Thank you!
Always great service & great staff
Excellent work performed and completed within the time frame given. A little expensive, but what isn't these days.
Excellent service very professional staff A++++
Mechanics and Service Advisors were great.
Excellent service and courteous service representive.
Excellent customer service! Service rep Keoni was attentive and thorough. Service was completed ahead of schedule and even included a free car wash.
Having to have the oil and filter changed in so few miles. I have owned the car for near 5 years and as you can see that the Milage is les than 17,000 miles. That is less than 3,400 miles per year
Took my vehicle in for repairs and I was really happy with the service that was provided. Price was a little higher than taking it to another shop, but that's expected at the dealership
Car was serviced and washed in an hour glad I decided to just wait for it. Waiting room was comfortable with a most amazing beverage dispenser. My service associate Colleen was genuinely friendly and knowledgable, and helped me find an installer for my dash cam, which they don't do at the dealership. What I thought would be a chore turned out to be a pleasure.
The employees are always friendly & helpful. I was able to make a same day appointment which was awesome cause I was overdue on my oil change. I got to the dealer at 9 & by 10:30 I was on my way home. Thanks Subaru Pacific! You guys are the best!
My experience was excellent! My service advisor Keoni Villabrille was professional and efficient in getting the service done and I was happy to know that the warranty covered the tire replacement. I purchased my Forester in January this year and the sales associate Amy Demor encouraged me to purchase the warranty that covers many extra things and in this case it was a tire that needed to be replaced when It had picked up a nail. I am so impressed by all the people at Subaru Pacific!
Service was efficient and everything was communicated clear and concise.
They are always attentive, quick and reliable.
Service rep Brandon kept me informed about status and efficiently took care of issues. Work was done e timely and car was clean.
Emily let me know what was going on and what my options were. She was very nice and answered my questions. Thank you!
Everyone was friendly and quick to help
Fast and efficient. Clear communication
got work done as requested but did not find anything wrong . also this is my older car and not the new premiumj 2019 outback i just bought
Very fast and professional work.
The engine blew on the way home. Less than 100 miles after 3 month's of them having the car.
Good service. Friendly staff. Good coffee. And a good place to get work done while waiting.
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