Excelente
LAcarGUY customer reviews
All dealerships · 3496 written reviews · Updated 2026-11-13T14:01:35.993Z
I would not recommend coming here to friends or family. I was in a month prior and had a completely green and excellent vehicle inspection, 0 problems after my regular oil change and tire rotation. I have that inspection result printed out. Exactly a month later when I need to have a form signed for an out-of-state vehicle inspection to renew my out-of-state vehicle registration, they claim they cannot sign it without a new inspection, and suddenly find potentially hundreds of dollars worth of repairs needed. From 100% excellent and green to completely failed subsystems with less than a week of actual driving time on it. I was eventually charged $250 for a signature on a form that is now worthless because it says I FAIL points on my inspection unless I paid more for unknown amount of repairs.
Faster than expected. Seems like they have gotten their act together, compared to past visits.
Excellent care and fast! Will come again.
Luigi really listened and was extremely helpful. Keeper me informed throughout the process of what needed to get done. Extremely grateful and happy with the service and Luigi. Thank you!
The team at Santa Monica Honda service is extremely cordial, knowledgeable, & efficient and their mechanics do expert work every time!
Excellent service from Fabian; great video; staff with good manners; car is running great!
Service was spot on they make sure you know what's going on with your car
Good experience from beginning to finish
Great, efficient service, wonderful to have complimentary service for the first year of service.
It was a wonderful, fast and easy visit! They took care of all my needs in one shot.
Took my Accord in for routine service. Prices have gone up but sort of expect that everywhere. I told the service manager that I did not want any service which disconnected the battery. This causes the nasty emissions computer to crash so next time you try and get a smog check it absolutely will not work and you must get someone to reset by driving. $400-500 minimum. The work was done quickly but when I started the car it was clear the XM radio, clock and other electronics had been powered off by disconnecting battery. I immediately returned. The same service manager I had used told me that battery cleaning requires one connection of battery to be disconnected. He seemed clueless that this was exactly the action I had told him THREE times not to do! Nice guy but clueless. He offers me a $450 emissions reset which takes two day next time my car needs smog check. Not going back there again.
I was glad that service put coolant in my engine but sad that I need a new engine.
Fast service and professional service. Thank you Subaru team!
They took good care of me. Appreciate it.
All employees are very pleasant
Prompt. Responsive, professional service
Since the initial drop off of my vehicle I got 10/10 service from everyone
Great service! Always attentive and on time! Bought and serviced many cars from this dealership over the years
Always excellent customer service and communicative representatives who keep you informed. The service department is timely, thorough and reliable.
My service rep was exceptional getting my vehicle serviced quickly due to pending medical treatment that was needed
I had an excellent experience with the service department at Honda Santa Monica. Steven was friendly, professional, and made the process smooth from start to finish as always when I come visit.
Hyundai Santa Monica is the best. They make my Hyundai Happy.
I don't think it's possible to say enough good things about my experience with Porsche South Bay. My Service Advisor Rus Timerhanov had my back every step of the way. I showed up having a really tough morning, without an appointment, and he took me in and did everything he could to resolve my problems. Rus was prompt with communication, set me up with a loaner, and was a true pleasure to work with. It was the smoothest service/repair experience I've ever had and Rus is to thank for that! If you're in need of a place to service your Porsche, look no further than Porsche South Bay!
The place was clean and comfortable. The coffee machine brewed a cup of fresh coffee that actually tasted good. And the staff treated me really well
Excellent, prompt and courteous service. I’m a loyal customer of Santa Monica Honda.
Manuel was a kind and helpful advisor.
Been going here for years. Great service. Very nice people. Rey Arellanes is a standout. Very knowledgeable, kind and takes good care of me and my car every single time, without fail. Highly recommend.
Everything was satisfactory from customer Service lounge area restroom
Great speedy service. Fair pricing.
The advisor told us exactly what needs to be done and how long process will take and how long it May take for part to come in
Chris Magana was friendly, professional, patient and comprehensive. The diagnostic covered a lot of ground, as it should at that price, but I was glad you were available on a weekend. Felt a little bombarded early on with texts, but that seems to be the times we live in. (5 star service, 4 on the texting, but then I'm old school) MP
Friendly and efficient Explained the work and the cost clearly
$4000, 10 days to fix, left outside and filthy and covered in bird droppings. Dashboard screen damaged with a false promise to get back to me in a day. It's been a week. Worst car dealership experience I have ever had.what do you have to say for yourselves?
Ben has always been very helpful and excellent. I know I'm probably paying a bit more at dealership but good peace of mind that service is done right.
My service person Susan was patient, kind, and extremely helpful. The waiting time for the completion of service was not long at all - about an hour and a half. I left a satisfied customer.
Great experience with purchase. Fair price and fast in and out.
Well explained and friendly service
They did an excellent job, they got to the bottom of the problem
Very good, very helpful. Diagnosed and gave time line
It was good. Service rep advisor explained everything in detail that needed to be done.
Took my 2011 Honda Fit for an oil change, and the service advisor, Justin, called to tell me that my car needed rear brake pads, as mine were at 3 mm—about a $600+ job for parts plus labor. They didn’t have the parts, so I was told that I would need to pay for the parts up front, and they would order them and fix the car the next day. Took the car home, and brought it back this morning, and about 3 hours later, got a call saying that it was all a mistake—my brakes apparently have drums not rotors, and 3 mm actually means that the brakes are still fine. So I went back over to pick up the car and was told it would take 3-5 business days to get a refund for the parts I bought but didn’t need. The service advisor, Ray, who called me (my original service advisor, Justin, apparently was off today) was mildly apologetic on the phone, but that was it—a pretty annoying inconvenience for me in a number of ways, and no special apologies or consideration for their error. Not impressed.
Great place to service your vehicle
Service was excellent. Have a good day.
Christopher was amazing from drop off to pick up.
The problem you fix 3 times is back. so actually 0 stars.
Great car in terrific condition (as advertised). Was displeased with the communication from the sales and financing staff.
The service advisor, Armando, was most knowledgeable and complete in the description of the tasks that would be performed as part of the servicing. He was super prompt with the status updates too. All in all, a very hassle free and pleasurable experience...
Car was sold before I could see it.
The sales staff were open and honest with the prices and the sales process.they gave us a fair trade in offer.
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