All good for ours excellent service
LAcarGUY customer reviews
All dealerships · 3496 written reviews · Updated 2026-11-13T14:01:35.993Z
Thanks Bridgett for a great job
My 6-moth reqular vehicle checkup was done quickly and I was provided with what the expected required changes will be in the next six months.
Kevin was very helpful and helped make it a speedy service....
Very good service Nice stuff and coffee
Service personnel were very helpful and we're there the whole time
Luis Cornell was amazing. I'll use Pacific at all times for my 2 VWs
Friendly,professional! Recommend!
I was very impressed with Arnold Munoz customer service, excellent efficiency with job well done.
Jimmy was excellent. Explained and answered all of my concerns.
Service advisor kept me informed as I waited for needed parts. Provided rental car quickly and low cost.
Great service with Deby. Easy appt. Car ready same day.
After I picked up the car after maintenance and a new set of tires, I noticed that I still had two indicator lights on the console. I showed it to Ben Blada, my service advisor. He took the car to fill my windshield wiper fluid which warned of low fluid. He topped it off and the two lights were still on. He said that they need to replace the sensor and for me to bring it back. The next week, a new sensor and fluid reservoir was replaced, free of charge. I was very please. I will continue to come back with such good service. Thank you.
Everyone was friendly and professional. Too busy to check the check engine light said it would take three days that seems excessive. Car was dirty when I picked it up. Overall good but expected better for a $169 dollar oil change.
It was fine but way too expensive
I love this place! I am so grateful that you have such a wonder amazing attentive & knowledgeable staff. The whole team went above & beyond & accommodate my needs. Beyond grateful & satisfied.
Wasn't happy with my service car was fine.. When I left it was the opposite
Ben was expellant. Was very knowledgeable and gave great guidance. Car was ready on time and with great service.
appreciated the early morning appointment and that I had my car serviced in less than 3 hours.
Brandon was a great and possibly the best service provider I have worked with at Subaru Pacific!
Brandon was very thorough and did try to upsell me on things I do not need at the present time. The car was done in a timely manner and returned to me with everything fixed and taken care of.
We have a regularly occurring check engine light that goes away that occurs with starting issues. I understand that intermittent issues are now challenging, but Instead of trying to diagnose the issue, we were just told without the light on nothing can be done. In addition a diagnosis is like $200 alone. Not very helpful nor affordable. A waste of time effectively.
Ben, my service rep, explained everything and delivered what he promised. The shop folks were excellent as well. So far the problem of leaking fluid from the engine has not recurred. I appreciate especially that I was given a complementary loaner until my car was ready.
Excellent customer service.
Brandon was very helpful and provided great service
There are very professional,
Excelente service and very good customer service
ALL ISSUES FIXED THIS DEALERSHIP HAS A NICE NEW HOME, LOUNGE IS FIRST CLASS AND SERVICE MANAGER IS EXCELLENT. OSCAR DESERVES CREDIT FOR BEING A TOP PROFESSIONAL. SANTA MONICA GEBES IS AN EXCELLENT DEALERSHIP TO BUY YOUR VEHICLE
Excellent service. Professional customer service. Clean facility.
People are very friendly and helpful and appreciate their effort to make costumers satisfied Thank you guys.
Great service and explanation of items to be checked.
Up front pricing, and fast service. It was great! A great dealership, customer waiting areas comfortable and very nice!
It was the best car buying experience I could ask for.
As always service was great, people are always helpful, knowledgeable and friendly.
They did what was needed and the fee was a surprise , fair
Very polite and professional people. Finished service in an hour. Very satisfied with it
My service agent Brandon was great with informing me about everything. Car came back looking great & at the estimated time.
The service agent sold the brake fluid exchange earlier than required by the owners manual. He also attempted to sell a tire rotation after telling him that it had already been completed. The service itself was fine.
Pleasant, quick and all services done well.
The service department was very helpful.
The workers were nice and helpful.
Steve was able to provide me with a rental car because I was going out of town the next day. Service was prompt.
Service was started at appointed time. Inspection and work was completed in a timely manner.
Good customer service friendly
Responsive personnel gave good input
I have been taking my Honda CRV for service here for all of the years that I’ve owned the car. My service agent today, Deby Cardenas, was the best, by far! She listened to my needs for the car service, and was diligent in staying in touch with me during the day on the progress of the service. She thoroughly explained every service item that was performed on the car, complete with photos of the brake pads and a video of underneath the hood. She was experienced, and engaging, and inspired my trust. I will definitely ask for her again for my next service.
The foreman FINALLY found the problem and they were able to fix it after 3 visits to the service dept. It solved the electrical problem.
Angela, my service agent, was very knowledgeable (& caught an error in the initial bill). The service was completed in the promised time @ the agreed upon price & the car returned to me cleaner than when submitted. A.very satisfactory service.
fast and quarlity servicehighly recommended
All great services. Susan is superb.
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