Great experience, got the deal I wanted ! And Jason gave me the best customer service ! 5 stars for sure
LAcarGUY customer reviews
All dealerships · 3496 written reviews · Updated 2026-11-13T14:01:35.993Z
Everything and everyone was great!
Great communication, advice and work.
Great ! Very professional team.
Prompt, courteous dependable service. My service representative quite engaging and represented Subaru quite well.
Like everything. Fast and professional service.
Had a broken car key, got a new one made
Absolutely the greatest people! I don't know why I waisted my time in the past with other dealerships. From the hello to the closing of the deal Paul did his best to make it happen for me. Very professional and personable and helpful. Also Tiffany Salerno the finance manager was the friendliest and informative person to deal with. Totally the best experience!
Good communication with person very well knowledge
Tried their best to find problem and were very cool and did what they could.
Everyone was most helpful
Great service, I was sent a video of my inspection to better for things to update in the future.
This is my go to dealership Always helpful
Fast service, and I trusted the recommended repairs for my car.
Phone call only but the people I talked to worked with. They stayed in touch with me until I found what I was looking for
Excellent service, done in a timely matter.
Steve was very helpful in explaining the service.
Great service, management and office.
Great place, was able to get a car and also gave us some deals. Coming back to release
Luis is super helpful and is honest about prioritizing service needs when there are budgetary concerns.
Great service, I love going to this dealer.
The service was completed in timely manner
Always a pleasure getting services done!
Deceitful marketing practices.
Standard 10,000 mile service and it was performed quickly at no charge.
Recall software update. Everything went smoothly. Staff was professional and helpful.
Attentive and thorough! Please to sit and wait for car if short repair.
Timely, efficient with honest no pressure recommendations.
I love the attention and updates from the service advisors.
Very helpful on last month minute visit and very reasonable on cost.
Service was great and fast! Carlos was a great service advisor.
I was looking for a mid-size hybrid sedan. Saw a vehicle the dealer had listed on cargurus.com, it was an excellent price & had the upscale limited package I was interested in. I went through the site & received an email immediately & reached the salesperson, Evie,. She was readily available that day, but I went in the following morning. During the purchase I was offered the dealer options, but not with any pushy or hard-sales tactic. The car was ready for the test drive. Didn't have someone to drive my old car home, the dealer provided transportation for me to come back & drive the new car home. When I came back to pick-up the car, it was washed & serviced. I cannot say I had the same pleasant experience at the Toyota & Nissan dealerships, I went to before Hyundai. This dealership is really outstanding & made me feel that my satisfaction was their #1 priority. Evie listened to my requests & had the nicest disposition, she went above & beyond! Love my new Sonata Limited Hybrid!
Love this dealership. Always felt very well taken care of especially by Evie who took a personal interest I making sure we were happy and went the extra mile to get us the car we wanted with everything in it that we wanted as well.
Their service department is quick everybody's nice. We just purchased a used car and the experience was good.
Fast and wonderful customer service!
Everything else was great, only, I was not able to get the inspection video and asked for a few time.
pros good customer service. short wait time at the service line, both in & out. cons: long service time
Quick service. Professional service advisor!
Very quick and efficient. Interesting video of service.
Service on car fine. I was told it would take 2hours so waited at dealership. Turned into 4 hrs with no unexpected mechanical issues. I had to purse service agent multiple times to find out the progress. I am used to service agent updating me regularly without having to track them down.
first service at santa monica - it was the annual service. it was efficient. answered yes to below question but if maybe was a choice i would have checked that.
Excellent attention to detail.
Efficient. Great customer service.
Terrific service representative. WAs surprised that the estimated cost that I was given on the web when I scheduled was not correct. Ended up paying a lot more. If the website is out of date it should be corrected.
Very accommodating. Great customer waiting area with a coffee machine.
Christopher was very professional and helpful. The video explanation of the inspection was very helpful as well.
New tires! Alignment, Fluid flush
Great service, speedy and well taken cared of
Great customer service! I walked through the entire process.
Not good
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