Horrible they dont know what they doing they keep my Eurovan van 6 hours for just oil change
LAcarGUY customer reviews
Pacific Volkswagen · 619 written reviews · Updated 2026-11-13T14:01:35.993Z
Quick service and friendly staff
Oil leak was found and fixed. Victor Alvarez my Service rep. Went above and beyond getting my car repaired in good time as well as suggesting other future services to keep in mind. The staff were professional and friendly. Pacific VW on Hindry has upped their game from days of old.
Great people. Quick service
My service advisor Sue Ahn is always doing a good job. I like dealing with her a lot and I hope she will stay for a long time with Volkswagen
EVERYTHING DONE ON TIME AND FOR QUOTED PRICE
Pacific VW always treats me like a VIP and provides very high quality service at a very reasonable price!
Victor always takes good care of my car needs and concerns.
Very quick and everything smooth as always.
Thank you Rick, Michael and team. Gratefully Michelle
My rep Victor is always helpful and definitely knows his customer service. He does provide recommendations and doesnt make me feel obligated to get everything done at once to get more $$$ love taking my car to Pacific getting my car needs taken care of
I was promptly greeted by a service advisor when I arrived to drop off my vehicle. He was courteous and answered my questions regarding the scheduled service.
Wonderful coordination and service courtesy committed by Victor Alvarez.
The new service manager Ron Reed and his team including Susan Ahn and Romualdo DeLarosa took great care of me and my VW R32!
Was neat and expected and timely.
Quick service, friendly staff. The vehicle recalls were taken care of.
Great service and parts department! All work completed on time and correctly. Highly recommended.
Service was performed with the appropriate time frame and with expected quality, Chill zone also comfy with wifi and coffee; you can go to Costco or other dealerships during free time or work
They stated services that were performed and they werent done. I had to take my car while on vacation to a different dealer to get the fluids topped off because it wasnt initially done.
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