LAcarGUY customer reviews

1. ★☆☆☆☆

   Grossly over-inflated prices. Got it done by a reputable mechanic for less that one third your estimate.

2. ★★★★★

   Pretty awesome, I went in for a oil change but ended up re-leasing a new car. Everything went smoothly although it took a long time, they tried to get me the best rate possible and succeeded. I would recommend Joaquin V. Hes the one that helped me. -Peter

3. ★★★★★

   Fantastic customer service and a great deal on a new car. Low stress and easy all the way. If you want to have the same experience, come here.

4. ★☆☆☆☆

   Carfax represents the info of their advertised cars as accurate. This vehicle had a inoperative navigation system. The Navigation SD card was missing. This is a major issue. I believe CARFAX or Honda of Santa Monica boast a 160 point inspection. The manager on duty at the time said there was nothing they could do.In essence a take it or leave it attitude. Eventually I had to call the general manager. I should not of had to jump though so many hoops for a 2018 XTS Cadillac that was supposed to be in mint condition. Plus the floor mats were missing cost me $206.The sale person Reza was awesome.He tried to mitigate the issue, but the management could care less.

5. ★★★★★

   Great staff.

6. ★☆☆☆☆

   Used car purchased from them since a reputable dealer should be more trustworthy they rank 4.5 stars on google at time of writing this. They are no better than any random used car dealer. Car would not start a day after purchase. ONE DAY. Diagnosed dead battery and would not hold a charge. Dealership apparently does not even do basic vehicle inspections of simple things like the battery health. They only offered to check out the car when I reached out. Uhmmm shouldn’t you have checked the car before I bought it?!?? Maybe they are more interested in up selling extended warranties than being customer centric. Buyer beware. Won’t buy new or used from them again.

7. ★☆☆☆☆

   Car Sale Offer & Dealer Experience

   The sales gentleman and I agreed with the offer amount on my car. He said he would get back with me the next day. Not only did he not contact me back I called him several days after the agreed upon time frame and he was never available, just took a call, or seemed to disappear when the front desk reached him. That was very unprofessional of him and he never even called back to apologize for his behavior.

8. ★★★★★

   Great Car Buying Experience

   Easiest car buying experience in my 40 years of buying cars. This was my third buy at Honda of Santa Monica and my first time buying used. Got exactly the car I wanted at a great price. Their multiple point inspection and refurbishment of the vehicle gave me a pristine as-new 3-year-old car. Love my car and love the simple buying experience.

9. ★☆☆☆☆

   Unkind !

   unkind and insensitive to my needs.. Actually, I shouldn't waste our time.

10. ★★★★★

    I just came to the used car dealership to check out some used hybrid and met Tim and he was very helpful and his very honest about the car so we went for test drive and came back and I asked him for some numbers and he gave me great payment and he told me manager name FAZI made this deal happen and end of all I ce home with beautiful used car and I am very happy with the service so if you looking for used or new car please go see Tim !!!!!

11. ★★★★★

    I bought my latest Honda from Yuvi at Honda of Santa Monica. It is by far the best experience in auto purchasing that I've had (this is my fifth). I am very happy with my car and the entire process.

12. ★★★★★

    Had a good experience a few days ago at Honda of Santa Monica as I was buying my new pre-owned car. Yuvi, the gentleman who helped me, was patient, kind, pleasant and very professional in dealing with me. I am very pleased with my purchase and with Honda of Santa Monica! Go there and find out by yourself!

13. ★★★★★

    I had a great experience with a service person named Mark...

    I had a great experience with a service person named Mark Lewis.He was courteous over the phone and then very pleasant and knowledgeable when I came in.Took great care of me, very fair, very efficient. I'll be back. I'd say it's about the best service I've had.

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